Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them.
Coinlore Titan collects and stores data necessary for your trading activities. The methods for collecting and storing this data are explained in the following Privacy Policy.
Our policy is anchored in the following principles:
- To ensure complete transparency about how we collect and store your personal data:
We want you to understand exactly how we collect and process your data at every stage, so you can make well-informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy explains, in detail, the specific methods we use, so you have clear and concrete information about how your data is used. You are in the driver's seat.
We will always share information promptly whenever we determine that you should be notified. Transparency is our top priority.
Our trained team is always ready to answer any questions you may have about any part of our processes, including our obligations under the laws of Malaysia. You can contact us at: info@
- No other use of personal data is permitted by us beyond what is outlined in our Privacy Policy.
We may process personal data for purposes including ensuring the proper functioning of Coinlore Titan services and connecting trader-members with third-party trading platforms. We may also process data to maintain and enhance website functions and services; protect our rights; and meet regulatory or other legal obligations. Finally, where necessary, we process data to support administrative and other business functions related to the Services provided to you, the client.
To provide better services tailored to your preferences and needs, Coinlore Titan uses personal data.
- To make effective use of essential tools that protect your personal data and safeguard your rights:
At any time, you can contact us to access all of your personal data. We can also update or delete it as needed. Additionally, we can process requests to transfer that data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.
- Safeguard your personal data:
Our security systems are built to the highest standards with bank-grade measures. While a 100% guarantee is not possible, we are committed to continually upgrading our systems to the highest possible level and reinforcing the safeguards we have in place.
We maintain a detailed, comprehensive privacy policy and the highest-level security systems.
1. The Scope?
This policy sets out our procedures for collecting, processing, and sharing all data relating to natural persons.
Our policy applies to all natural persons who are identifiable or identified. This includes anyone who can be identified, or has already been identified, in relation to data entrusted to us or data we can access and/or combine.
Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organisation of that personal data.
We do not collect, and do not seek to collect, any information about individuals under 18. We also do not permit individuals under 18 to use our platform for any purpose. If we discover any user or any information relating to someone under 18, that information will be deleted immediately.
2. What personal data do we collect and store?
When you register with us, we collect the personal data needed to provide our services to you. Where necessary, we may also request additional personal data to verify account ownership, for instance. To maintain and enhance the highest quality of our services, we gather and analyse data about your use of our platform and the services of our third-party partners.
3. You are under no obligation to provide the Company with your personal data.
While you are not required to provide your data to us, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect information that can personally identify you. We do, however, collect details such as your account activity, IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language preference set for your account.
For personal data collection, we only collect and retain the information you consent to share with us when you connect to a third-party trading platform through us.
The personal data you provide to third-party platforms may include your full name, address, telephone number, and email address.
5. Why does the company need my personal data, and is it lawful for them to collect it?
The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in Malaysia.
The company will only handle, process, or transmit your data in compliance with applicable laws in Malaysia. The legal bases for doing so are as follows:
- You consent to the company storing and processing your personal data. By submitting your information to the company, you authorise us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
- To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you would like to learn more about the data processing the company is required to undertake, please contact us via email.
Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.
To provide you with access to digital trading, we will share your personal data with third-party platforms only at your request.
We may collect and share your data with third-party companies, but only at your request and discretion.
You have consented to the processing of your personal information for one or more purposes.
Please provide the required information so we can respond promptly and effectively to your requests, concerns, and questions about our services.
To enable the company to pursue its legitimate interests, or those of an authorised third-party company, the processing of personal data is required.
To comply with our legal obligations, as well as those of an administrative nature, we need to process personal information.
To fulfil our legal obligations, we must process certain personal data.
Anonymised personal data and usage tracking are required to enhance our services, including crash reporting.
To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
This is necessary to prevent fraud and the misuse of our service.
In line with our service obligations, we oversee and conduct data processing to support business development, strategic decision-making, governance and legal compliance, and other business operations.
To protect the legitimate interests of the company and any third-party service providers, we need to process and store personal data.
We use statistical and analytical tools to inform decision-making across our services and guide strategic planning.
To safeguard the company's legitimate interests and those of third-party service providers, we must process and store personal data.
Where necessary to protect the company's rights, assets, and interests, and those of our third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal data. Such processing will be carried out only in accordance with established and necessary procedures.
To safeguard the legitimate interests of the company and its third-party service providers, we process and store personal data.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analysis, and support other related services, the company may share anonymised personal data with third-party service providers.
At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by the privacy policies of the respective companies. This may also include various digital trading platforms.
To better serve our clients and enhance overall service quality, the company may share personal data with its affiliates and partner companies.
As required by law, or to safeguard the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.
In the event of a critical business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.
7. Cookies and Use of Third-Party Services
We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in line with applicable laws and industry standards.
Cookies are small data files stored on your device when you visit a website, used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our service offerings accordingly. We also use cookies for site analytics and to compile statistics for strategic planning.
Broadly, two types of cookies are used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.
Types of cookies:
We may use cookies when necessary, in line with their intended purpose:
Strictly necessary cookies
Cookies are used to recognise you as a client so we can better deliver the information, settings, and services you require and use. They also help you navigate our website and enable your access.
To enable your device to download and stream data, we use cookies. In addition, they allow you to access relevant features and return to pages you have previously visited.
To allow quick and easy access to the site, cookies store and process certain personal data—such as your username and last login date—when you request the site to remember you at login.
Session cookies are deleted when you close your web browser.
Functionality cookies
By using cookies, we securely store and quickly retrieve your settings and preferences. They also help us recognise you when you return to our website.
Persistent cookies remain on your device after your browsing session and last until they expire.
Cookies for performance
In order to enhance our services, we use cookies to collect statistical data. These help us evaluate site performance and understand how the site is used.
All data stored in cookies is anonymised and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until their expiry—or indefinitely—unless you choose to delete them.
Cookies have been blocked or removed
If you wish to delete or block cookies, you can do so through your browser's settings. Please follow the links below for step-by-step instructions on how to do this in the most popular web browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will prevent certain functions and site features from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer to comply with local laws, regulations, and company policies.
At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. Upon expiry of that 12-month period, and with your consent, the data will be shared for a further 12 months.
Our processes involve the regular review of all personal data to determine whether it is still required.
9. Transfers of personal data to third countries or international organisations
When required to deliver our services and for security purposes, we may transfer personal data to third countries (countries outside your own) and, where appropriate, to international organizations, using robust security protocols. We apply industry-leading data security measures to protect your information and to help ensure you retain access to legal remedies and rights in all circumstances.
Across the European Economic Area (EEA), all residents benefit from data protection laws and safeguards.
- All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the standard data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for cross-border personal data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details on the security measures the company uses to protect your personal data during cross-border transfers, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is protected with top-tier technical and organizational safeguards, following gold-standard procedures. These procedures are a robust means of preventing data destruction from unlawful or accidental events, as well as the loss or alteration of that data.
While we apply the highest level of care and follow gold‑standard data protection practices as prescribed by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error‑free. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third‑party access, or other causes of a similar nature.
If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under legal obligation, we cannot control how those authorities handle, store, or protect your data.
All information sent over the internet, including personal data, carries a risk of interception and is not completely secure at all times. The Company cannot guarantee the security of any data you transmit online.
11. Hyperlinks to third-party websites
On this website, you may encounter links to third-party applications and websites. Please note that these are not our affiliates and are not under the company’s control, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.
Always review a company’s or service’s privacy policy on its website before sharing any personal information. Ensure their data collection, use and processing practices align with your preferences and priorities. If you choose to share data, do so directly with the service provider.
12. Policy Amendments
We reserve the right to update or amend our policy at any time. We will notify you of any changes on this website and through other appropriate channels. The updated privacy policy will be posted here and will take effect immediately upon publication, unless stated otherwise.
13. Your Personal Data Rights
You have full control and ultimate authority over how your personal data is used, including the right to verify its accuracy, correct errors, and to delete or limit both the scope and nature of any processing we carry out.
On this page, EEA residents will find information relevant to them:
Your personal data is protected under the rights described herein. By emailing the address below, you may immediately exercise those rights.
Accessing Your Rights
If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is currently being processed is accessible and therefore verifiable by us.
You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the personal data we process, beyond the one initially provided, a reasonable fee may be charged.
Rights under applicable law and our Privacy Policy must not infringe the rights of others. The Company may refuse or restrict access to personal data where such access would infringe the rights and freedoms of others.
Right to Rectify Errors
Any errors in your personal data, whether due to omissions or incorrect details, may be corrected by you or the Company to ensure it is processed properly.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or beyond legal limits; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to any processing by us, even if lawful and within our or a third-party provider’s legitimate interests; and 4) if we are required by law to delete your data.
The right to erasure can be overridden and superseded by legal obligations under EU or Member State law. Likewise, this applies where data is required for the exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.
If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where the laws of the European Union or any Member State prevent deletion. 2) With your consent, where necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and to processing by automated systems.
You have the right to request that your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.
Right to object to data processing
While the Company may rely on our legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it stop. This right does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.
You may at any time request that your personal data not be processed for any direct marketing purposes.
Right to Decline or Withdraw Consent
At any time and, where possible, with immediate effect, you may withdraw your consent to our processing of your personal data. This will not affect any processing carried out before your consent was withdrawn.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe that your rights and freedoms have been violated in connection with the processing of your personal data, the Member States of the European Union have established regulatory and supervisory authorities for this purpose. You may file a complaint with these authorities at your discretion.
Section 13 outlines circumstances where your personal data rights may be limited by European Union law or the laws of its Member States.
Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is needed, we will notify you within one month of receiving your request.
The requested information will be provided to you electronically free of charge, unless prohibited by law or by Section 13. We reserve the right to charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.
We reserve the right to request additional proof of identity if there is any reasonable doubt about the individual submitting a personal data request, for the purposes of data protection and security.